RACI Matrix
Behaviour tips
- Comply with CERN’s Integrity Policy, including CERN’s Code of Conduct,
- Defend CERN’ interests,
- Read, understand and acquire full knowledge of your contract,
- Keep track of all records, do not make oral commitments,
- Use templates wherever they exist,
- Clearly define the roles and responsibilities of CERN personnel in charge of the follow-up of the contract,
- Set the relationship with the contractor up for success:
- Show the example: be prompt, stick to the time frames, be meticulous with paperwork,
- Be fair and impartial,
- Be constructive and pragmatic,
- Distinguish facts and opinions,
- Trust and verify.
- Be respected, but not feared, by the contractor,
- Be aware of matters and risks related to “délit de marchandage”,
- Do not negotiate on your own, inform procurement as soon as any dispute arises,
- Expect and manage change,
- Learn and share,
- Protect ‘commercial-in-confidence’ information,
- Be aware of the evolution of applicable law, rules and regulations,
- Contact the procurement officer for any question related to contractual and commercial matters.
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