RACI Matrix
Services not compliant with contractual requirements
Description | Tech. Officer | |
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Do not approve any acceptance document of the work performed - including as part of minutes of meetings or by email. |
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Raise reserves –preferably via a Service Order / Ordre de Service (OS) - as soon as any non-conformity identified, asking for a corrective plan and fixing deadlines. |
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Retain payment of the corresponding invoices, notifying accounts payable (accounts-payable@cern.ch), until the remedy of non-compliance. |