RACI Matrix

Services not compliant with contractual requirements

Description Tech. Officer

Do not approve any acceptance document of the work performed - including as part of minutes of meetings or by email.

R

Raise reserves –preferably via a Service Order / Ordre de Service (OS) - as soon as any non-conformity identified, asking for a corrective plan and fixing deadlines.

R

Retain payment of the corresponding invoices, notifying accounts payable (accounts-payable@cern.ch), until the remedy of non-compliance.

R