Following the acceptance of the supply, where applicable, monitor its performance using Key Performance Indicators (eg. availability, flow rate, electric consumption, gas tightness, etc.) or other means to monitor the performance requirements set forth in the technical specification.

Tips: Make sure that monitoring tools are developed and ready-to-use by the time the supply starts being operated.

Contact the Procurement Officer in case the supply does not perform in accordance with the requirements set forth in the technical specification (see Dispute settlement below).

 For service contracts or contracts including services performed on the CERN site, refer to the RACI matrix for the management of service contracts.