RACI Matrix

Follow-up

Description Proc. Officer Tech. Officer Contractor

Submit documentation deliverables and report on the progress of contract performance in accordance with the contractual provisions.

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Organise periodic follow-up meetings in accordance with the contractual provisions.

Tips: A close monitoring of the contract is absolutely necessary to ensure a timely and compliant delivery, the Technical Officer must not wait for the last minute to as the Contractor whether the supply will be delivered on time. Refer to section ‘Behavioral tips’.

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During periodic follow-up meetings, set actions, action owners, deadlines and draft the minutes of meeting.

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Handle day-to-day issues with the Contractor.

Tips: Acknowledging a delay does not mean that it is accepted as contractual penalties may still apply as of the original delivery date. In this respect, if necessary, the Technical Officer should consider maintaining the initial delivery date to maintain pressure on the Contractor and be delivered as soon as possible. The Technical Officer should not accept a new delivery date without having priory discussed with the Procurement Officer.

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Attend validation milestone meetings, if foreseen under the contract.

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Inform the Procurement officer as soon as the contract performance is threatened.

Tips: Refer to section 2.3.5 ‘Dispute settlement’ below.

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In case the contract includes activities on the CERN site, provide guidelines on administrative requirements. 

Tips: Refer to section 7.2.7.2 ‘Administrative matters’ below.

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